Why Book With Us?
Mandy ....
With 25 years in the New Zealand travel industry I have a wide range of local and international experience. I look after a diverse range of travellers from couples, families, groups and everyone else in between!
My role is to help you discover the uniqueness of New Zealand and to create a holiday that best fits your interests and budget. Listening to what you want out of your holiday and attention to detail is always a priority in the planning process. Care and communication will ensure your itinerary is never going to be 'off the shelf'.
Both Jo and I make a point of travelling to all parts of New Zealand on a regular basis, to find new gems and keep connected with as many tour operators and accommodation hosts as possible. I particularly enjoy driving so take any opportunity to head out on the road. I love nothing more than getting out of the city and heading into rural New Zealand, where I believe our most interesting and innovative people live. Being a small land mass off only 1,600 kms (994 miles) in length we are the perfect country to explore by road.
With 25 years in the New Zealand travel industry I have a wide range of local and international experience. I look after a diverse range of travellers from couples, families, groups and everyone else in between!
My role is to help you discover the uniqueness of New Zealand and to create a holiday that best fits your interests and budget. Listening to what you want out of your holiday and attention to detail is always a priority in the planning process. Care and communication will ensure your itinerary is never going to be 'off the shelf'.
Both Jo and I make a point of travelling to all parts of New Zealand on a regular basis, to find new gems and keep connected with as many tour operators and accommodation hosts as possible. I particularly enjoy driving so take any opportunity to head out on the road. I love nothing more than getting out of the city and heading into rural New Zealand, where I believe our most interesting and innovative people live. Being a small land mass off only 1,600 kms (994 miles) in length we are the perfect country to explore by road.
Jo ....
Like Mandy I too have been in the Travel Industry for 25 years and have travelled extensively both overseas and within New Zealand. Having visitied some 50 international destinations, I can say with hand on heart the New Zealand is truly one of the most beautiful and diverse countries in the world.
I love the great outdoors and tramping, kayaking and cycling are great passion. My most recent adventure with my children (13 and 11) was the magical Tongoriro Crossing - we had a beautiful day and can highly recommend it as a must do if you're visiting us on a walking/tramping style holiday. With a great range of experience and knowledge between us, we look forward to planning your dream holiday.
When you're planning your holiday from far afield you can rest assured that we'll listen first before making recommendations to suit your wish list. Let us help you with out with the passion and experience we have coupled with the great local operators we use.
We are both affiliated with NZ Travel Brokers, who are a national group of travel specialists. As a group, NZ Travel Brokers have been voted brokerage of the year in 2014, 2015, 2016, 2017 and 2018, so you can be assured that every aspect of the travel process is handled with the highest degree of care. NZ Travel Brokers are IATA-accredited and we are both TAANZ (Travel Agents Association New Zealand) approved travel broker for NZ Travel Brokers.
Like Mandy I too have been in the Travel Industry for 25 years and have travelled extensively both overseas and within New Zealand. Having visitied some 50 international destinations, I can say with hand on heart the New Zealand is truly one of the most beautiful and diverse countries in the world.
I love the great outdoors and tramping, kayaking and cycling are great passion. My most recent adventure with my children (13 and 11) was the magical Tongoriro Crossing - we had a beautiful day and can highly recommend it as a must do if you're visiting us on a walking/tramping style holiday. With a great range of experience and knowledge between us, we look forward to planning your dream holiday.
When you're planning your holiday from far afield you can rest assured that we'll listen first before making recommendations to suit your wish list. Let us help you with out with the passion and experience we have coupled with the great local operators we use.
We are both affiliated with NZ Travel Brokers, who are a national group of travel specialists. As a group, NZ Travel Brokers have been voted brokerage of the year in 2014, 2015, 2016, 2017 and 2018, so you can be assured that every aspect of the travel process is handled with the highest degree of care. NZ Travel Brokers are IATA-accredited and we are both TAANZ (Travel Agents Association New Zealand) approved travel broker for NZ Travel Brokers.
TAANZ Travel Agents Benefits:
1. People
TAANZ agents are trained destination and product experts. They work in a NZ owned and operated companies. Their accreditation means they are the best in the business and maintain standards just like other industries are expected to. They have access to an immense range of product that customers by themselves will not and will create for you a quality travel experience that suits your needs, budgets and preferences. For your peace of mind TAANZ members are bonded and must meet financial standards that non TAANZ members do not.
2. Knowledge
Been there done that, really! Formal training is important and destination knowledge is invaluable. TAANZ agents are well travelled, experienced in the popular and off beat choices. They can offer you first hand personalised insight to help you plan your next holiday, adventure or escape and save you hours of web browsing, the possibility of missing fine print and remembering your dream vacation for all the wrong reasons. Avoid disappointment and let your TAANZ agent do the work for you.
3. Choice
TAANZ agents work for you and will make unbiased recommendations. They do not work for any one airline, tour company, hotel chain or car rental company, but partner them all. They can aggregate a world of choices at their finger tips and let you make the choice that best fits your needs and budget.
There are so many different things to consider when planning travel. The internet will help you with information and offer you DIY tools but a travel agent will make sure you don’t make a purchase online that you may regret later. A travel agent provides you one point of contact and reference for your travel planning and will usually do so for a very small cost. If you need to change or add to your plans a travel agent can co-ordinate all of the air, hotel , car rental and tours for you. You can do all your shopping in the one place adding your travel insurance, foreign exchange and preferences along the way. It really is all about you and what you need. Before you go, your TAANZ travel agent will help you with any visas or destination information and your travel documents will be quality checked and all care taken to make sure your travel is incident free.
4. Safe Travel
There is a lot of information in social media and your TAANZ travel agent makes it their business to give you the right information on your destination choices. Aggregating official travel advisories with global and local intelligence you can be assured that in the pre-planning stages and abroad you will have all the up to date information you need to make informed decisions about safe travel.
5. Advocate
In the event something should occur that you had not planned, your TAANZ Travel agent will be there to help. Pre-trip or en-route delays, rescheduling and supplier issues when they occur are unforeseen but you can be assured that your agent will be able to assist and help you when you most need it to get you going again. All TAANZ travel agents subscribe to a code of ethics which are all designed to make their professional services to you their sole focus.
1. People
TAANZ agents are trained destination and product experts. They work in a NZ owned and operated companies. Their accreditation means they are the best in the business and maintain standards just like other industries are expected to. They have access to an immense range of product that customers by themselves will not and will create for you a quality travel experience that suits your needs, budgets and preferences. For your peace of mind TAANZ members are bonded and must meet financial standards that non TAANZ members do not.
2. Knowledge
Been there done that, really! Formal training is important and destination knowledge is invaluable. TAANZ agents are well travelled, experienced in the popular and off beat choices. They can offer you first hand personalised insight to help you plan your next holiday, adventure or escape and save you hours of web browsing, the possibility of missing fine print and remembering your dream vacation for all the wrong reasons. Avoid disappointment and let your TAANZ agent do the work for you.
3. Choice
TAANZ agents work for you and will make unbiased recommendations. They do not work for any one airline, tour company, hotel chain or car rental company, but partner them all. They can aggregate a world of choices at their finger tips and let you make the choice that best fits your needs and budget.
There are so many different things to consider when planning travel. The internet will help you with information and offer you DIY tools but a travel agent will make sure you don’t make a purchase online that you may regret later. A travel agent provides you one point of contact and reference for your travel planning and will usually do so for a very small cost. If you need to change or add to your plans a travel agent can co-ordinate all of the air, hotel , car rental and tours for you. You can do all your shopping in the one place adding your travel insurance, foreign exchange and preferences along the way. It really is all about you and what you need. Before you go, your TAANZ travel agent will help you with any visas or destination information and your travel documents will be quality checked and all care taken to make sure your travel is incident free.
4. Safe Travel
There is a lot of information in social media and your TAANZ travel agent makes it their business to give you the right information on your destination choices. Aggregating official travel advisories with global and local intelligence you can be assured that in the pre-planning stages and abroad you will have all the up to date information you need to make informed decisions about safe travel.
5. Advocate
In the event something should occur that you had not planned, your TAANZ Travel agent will be there to help. Pre-trip or en-route delays, rescheduling and supplier issues when they occur are unforeseen but you can be assured that your agent will be able to assist and help you when you most need it to get you going again. All TAANZ travel agents subscribe to a code of ethics which are all designed to make their professional services to you their sole focus.